Technology-driven solutions
At Svatantra, we believe in harnessing the power of technology to create a seamless, innovative, and personalised experience for both our customers and employees.
We have strategically integrated technology into our operations to streamline processes and enhance our bottom line. However, we also recognise the importance of maintaining a personal touch with our customers. That is why our approach always centres on a carefully balanced strategy, such as, leveraging digital innovation while retaining the essential human element. This commitment ensures that technology serves as an enabler of growth, rather than a barrier to access and understanding.
Discover our digital solutions, made to enhance customer and employee experience and generate operational efficacy:
Cashless disbursements
Since commencement of operations in 2013, all disbursals by our Company have been cashless. By eliminating cash transactions and through our technological intervention, we have made credit access more secure, efficient and convenient for all our customers.
Distinct lending process
The company leverages technology to enhance its lending processes to serve its customers.
This also includes AI, cloud native infrastructure and cybersecurity controls, which are integrated into the Company’s end-to-end IT platform, ensuring efficiency and transparency. We are continuously investing in digitisation and making upgrades to our existing systems to protect customer data and our proprietary assets.
Stories of success
I have never missed a single EMI of my Svatantra loan and have been actively utilising the consumer facing app to pay by instalments.
- Sakshee Sandeep Kale, Ambernath, Maharashtra
It all started with a group loan to set up my kirana shop, and now I also own a saree shop.
- Rekha Kailash Yamagavali, Amravati, Maharashtra
I took a loan from Svatantra Microfin to restart my late husband’s transport business. Life was no doubt challenging but with hard work, we were able to repay the debts and start afresh.
- Nanda Maruti Kokhale, Vadgaon, Pune, Maharashtra
Laxmi’s family faces a financial challenge as the income level is on the lower side. With an aim to combat and overcome those challenges, Laxmi took her first step by availing of a loan from Svatantra and starting a general store. The income generated by the store became a major source of income for her family over time and steadily uplifted their standard of living. Laxmi feels grateful for the services.
- Laxmi, Ambalapuzha, Kerala